User Research
In my time at itslearning I implemented a number of UX research methodologies, both quantitative and qualitative. These included user interviews, usability testing, happiness surveys, and NPS surveys.
user interviews
I have conducted a large number of interviews with users of itslearning.
usability testing
Various usability testing projects for the organization
Surveys
I have run an analyzed both NPS and happiness surveys within the itslearning platform.